We take our customer care very seriously. While our aim is to make our website easy to understand and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

  E-Mail  Â   Online Form  Â    Telephone       Fax         Snail Mail

E-Mail:

Click here: For additional information or to request a brochure

For service inquiries or assistance:
service@customfacilities.com

For customer support or assistance:
support@customfacilities.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Custom Facilities, Inc. customers may also call our support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

1-317-259-0038
Monday to Friday   8:00am to 5:00pm (EST)

Please leave a message on Saturday, Sunday and Federal Holidays.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-317-259-4785

Snail Mail:

Custom Facilities, Inc.
6296 Rucker Road, Suite C
Indianapolis, IN 46220